by | | Central Reservations
Operating an Effective Outsourced Reservations System Handing responsibility for your reservations to an external provider is not something to be taken lightly. There are several natural inhibitions – will my property be represented professionally? – how are bookings...
by | | Hotel Marketing, Hotel Sales
Managing Social Media Channels Do you remember the good old days where communication was largely in person, via email or phone? How times have changed. According to Haworth Media, by 2025 millennials will make up the largest percentage of the global workforce, so...
by | | Hotel Marketing, Revenue & Distribution, Systems Solutions
Fundamentals of Hotel Website Design We have all heard the spiel of good website design and more often than not includes phrases such as clean design, clear messaging, ease of navigation, search engine optimisation, mobile responsiveness etc. These phrases are now...
by | | Hotel Marketing, Revenue & Distribution
Room type names present a real (and often underutilised) opportunity for hotels to strategically position and differentiate their product. Especially in competitive markets its important to take every opportunity to set yourself apart from your competitors. What room...
by | | Hotel Marketing, Revenue & Distribution
Charging the right room rates for your hotel is pivotal for the success of your hotel. Charge too much and you may well deter guests and see occupancy decline. Charge too little and risk leaving money on the table. So how do you determine the right room rate? How do...
by | | Hotel Marketing, Revenue & Distribution, Systems Solutions
The hotel distribution space is complex and convoluted. As hotel marketers it’s imperative you have an understanding of the total distribution space. You need to work with your revenue team on strategies to utilise each channel, with the overall aim to increase...
by | | Revenue & Distribution
Good hotel distribution is about balance and working with multiple offline and online channels, as well as multiple distribution partners. Hoteliers should aim to promote their most profitable channels; however, it is unrealistic to think that consumers would only...
